/* Shared Slate surfaces for the customer thread and account workspace. */
.request-success{display:flex;flex-direction:column;align-items:center;gap:18px;padding:56px 28px!important;text-align:center}.request-success>*{margin:0!important}.request-success .primary{display:inline-flex;align-items:center;justify-content:center;min-height:48px;padding:12px 24px;text-decoration:none}.request-success .form-help{max-width:360px;line-height:1.7}.request-success h2{font-size:clamp(24px,4vw,34px);line-height:1.2}.request-success>p:not(.eyebrow){max-width:460px;line-height:1.7}.request-success>i{flex:none}
.customer-thread{min-height:100vh;background:#f3f5f6;padding:0 24px 64px;color:#263443}.thread-brand{max-width:980px;margin:auto;display:flex;align-items:center;justify-content:space-between;gap:24px;padding:28px 0;border-bottom:1px solid #dce3e7}.thread-brand .operated-by{margin:0}.thread-shell{max-width:880px;margin:32px auto 0;border:1px solid #dce3e7;background:white;border-radius:8px;overflow:hidden;box-shadow:0 8px 30px #24344306}.thread-heading{padding:28px 32px;background:#fff;border-bottom:1px solid #e4e9ed}.thread-heading .eyebrow{margin:0 0 12px;color:#507086}.thread-heading h1{font-size:clamp(22px,3vw,30px);line-height:1.35;letter-spacing:-.025em;overflow-wrap:anywhere;margin:0 0 12px}.thread-heading .form-help{font-size:13px;line-height:1.6;margin:0;color:#71818f}.thread-timeline{display:flex;flex-direction:column;gap:24px;padding:32px;min-height:240px;background:#fafbfc}.customer-thread .thread-message{padding:18px 22px;border:1px solid #dfe6eb;border-radius:8px;max-width:85%;background:#fff;margin:0;overflow-wrap:anywhere}.customer-thread .thread-message b{display:block;font-size:12px;color:#527086}.customer-thread .thread-message p{font-size:15px;line-height:1.75;white-space:pre-wrap;margin:10px 0 14px}.customer-thread .thread-message small{display:block;color:#83919b;font-size:11px}.customer-thread .from-customer{align-self:flex-end;background:#edf3f7;border-color:#d8e4ed}.customer-thread .from-support{align-self:flex-start;border-left:3px solid #286b8b}.thread-composer{padding:24px 32px;background:#f0f5f7;border-top:1px solid #dce5eb}.thread-composer>label{display:block;font-size:12px;font-weight:700;color:#496575}.thread-composer textarea{display:block;box-sizing:border-box;width:100%;min-height:120px;resize:vertical;margin:10px 0 16px;padding:14px 16px;font:inherit;font-weight:400;font-size:14px;line-height:1.6;background:#fff;border:1px solid #c9d8e1;border-radius:5px;color:#263443}.thread-composer textarea:focus{outline:2px solid #3a7c9c;outline-offset:2px}.composer-foot{display:flex;align-items:center;justify-content:space-between;gap:16px}.composer-foot>span{color:#728592;font-size:12px}.composer-foot .primary{white-space:nowrap;background:#286b8b}
.access-layout{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:24px;align-items:start}.account-tabs{display:flex;gap:6px;padding:5px;width:fit-content;background:#e9eef1;border-radius:6px;margin-bottom:24px}.account-tabs button{border:0;background:none;padding:10px 18px;color:#667a89;font:inherit;font-size:13px;border-radius:4px;cursor:pointer}.account-tabs button.active{background:#fff;color:#263f50;box-shadow:0 1px 4px #22374410;font-weight:700}.account-create{padding:24px!important}.account-create h2{font-size:20px;margin:8px 0 24px}.account-create .company-form{padding:0;border:0;background:none;display:flex;flex-direction:column;gap:18px;margin:0}.account-create label{display:block;font-size:12px;font-weight:700;color:#476173}.account-create input,.account-create select{display:block;box-sizing:border-box;width:100%;padding:12px 14px;border:1px solid #d6dfe5;border-radius:5px;background:#fff;color:#263443;font:inherit;font-weight:400;font-size:14px;margin-top:8px;min-height:44px}.account-create .form-help{font-size:12px;line-height:1.7;margin:0;color:#7a8c98}.account-create .primary{width:100%}.account-list{padding:8px 24px 24px}.account-row{display:flex;align-items:center;flex-wrap:wrap;gap:12px;padding:20px 0;border-bottom:1px solid #e7ecef}.account-row>div{flex:1;min-width:180px}.account-row strong{font-size:14px}.account-row small{display:block;font-size:12px;line-height:1.7;color:#778b99;margin-top:6px;overflow-wrap:anywhere}.account-row details{font-size:12px;color:#3e718e;cursor:pointer}.account-row form{display:flex;gap:8px;margin-top:10px}.account-row input{padding:10px;border:1px solid #d6dfe5;max-width:190px}.account-row .outline{font-size:12px;white-space:nowrap}.qr-code img{display:block;width:100%;height:100%;object-fit:contain}.danger{color:#a14b53!important}.removed-items{padding:20px 24px;border-top:1px solid #e1e8ec;color:#6d7f8d;font-size:13px}.removed-items summary{cursor:pointer}.removed-items>div{display:flex;justify-content:space-between;gap:16px;padding-top:16px}.qr-form{grid-template-columns:repeat(4,minmax(0,1fr)) auto}.qr-info small{overflow-wrap:anywhere}.qr-card{grid-template-columns:92px minmax(0,1fr)}.qr-actions{grid-column:1/-1;display:flex;justify-content:flex-start;flex-wrap:wrap;gap:16px;border-top:1px solid #e9edef;padding-top:14px}.conversation-history .thread-message{padding:16px 18px;margin:12px 0;border:1px solid #e1e7ec;border-radius:5px;background:#f8fafb}.conversation-history .thread-message b{font-size:12px;color:#477086}.conversation-history .thread-message p{line-height:1.7;white-space:pre-wrap;overflow-wrap:anywhere}.conversation-history .thread-message small{font-size:11px;color:#81909b}
@media(max-width:1100px){.access-layout{grid-template-columns:1fr}.qr-form{grid-template-columns:1fr 1fr}.account-create{max-width:none}}@media(max-width:600px){.customer-thread{padding:0 12px 32px}.thread-brand{gap:12px;padding:20px 0;flex-wrap:wrap}.thread-shell{margin-top:20px}.thread-heading,.thread-timeline,.thread-composer{padding:20px}.customer-thread .thread-message{max-width:95%;padding:14px 16px}.composer-foot{align-items:stretch;flex-direction:column}.composer-foot .primary{width:100%}.account-tabs{width:100%;box-sizing:border-box}.account-tabs button{flex:1;padding:10px}.request-success{padding:36px 20px!important}.qr-form{grid-template-columns:1fr}}

.account-create .company-form label{margin:0}.account-create .company-form input,.account-create .company-form select{margin-top:8px}.customer-thread{max-width:none!important;margin:0!important}.thread-brand .operated-by{display:flex;align-items:center;gap:10px}.thread-brand .tenant-identity{margin:0}

.language-control{display:inline-flex;align-items:center;gap:7px;border:1px solid #d6dfe5;background:#fff;padding:6px 10px;border-radius:5px;flex:none;font-size:14px;color:#52697a;min-height:34px;box-sizing:border-box}.language-control select{border:0;background:transparent;font:inherit;color:#304d61;cursor:pointer;max-width:100px;padding:0;outline-offset:4px}.language-control.language-floating{position:fixed;top:20px;right:24px;z-index:20;box-shadow:0 2px 8px #21344108}.consumer-head nav{display:flex;align-items:center;gap:18px;flex-wrap:wrap}.thread-brand{flex-wrap:wrap}.language-control select:focus-visible{outline:2px solid #3a7c9c}@media(max-width:600px){.language-control{padding:5px 7px;font-size:12px}.language-control.language-floating{top:12px;right:12px}.consumer-head{height:auto;min-height:78px;flex-wrap:wrap;padding-top:12px;padding-bottom:12px;gap:12px}.consumer-head nav{gap:10px}.masthead-end>span:first-child{display:none}}

.os-company{--blue:var(--workspace-accent);background:var(--company-surface)}.os-company .os-masthead{background:var(--company-header);color:var(--company-header-text)}.os-company .os-masthead .tenant-identity,.os-company .os-masthead .operated-by,.os-company .masthead-end{color:var(--company-header-text)}.os-company .os-masthead{border-bottom:3px solid var(--workspace-accent)}.os-company .side{background:color-mix(in srgb,var(--workspace-accent) 5%,white)}.os-company .side nav button.active{background:color-mix(in srgb,var(--workspace-accent) 12%,white);color:var(--workspace-accent);border-left-color:var(--workspace-accent)}.os-company main{background:linear-gradient(rgba(255,255,255,var(--company-overlay)),rgba(255,255,255,var(--company-overlay))),var(--company-image);background-color:var(--company-surface);background-size:cover;background-position:center}.os-company .inbox-list,.os-company .inbox-reading,.os-company .work-card,.os-company .product-doc article{background:rgba(255,255,255,.96)}.os-company .primary{background:var(--workspace-accent);border-radius:var(--company-radius)}.os-company .top-avatar{background:color-mix(in srgb,var(--workspace-accent) 12%,white);color:var(--workspace-accent)}.login-brand[style*="company-header"]{background:var(--company-surface);color:#263443;border-top:5px solid var(--workspace-accent)}.login-brand[style*="company-header"]>div{display:flex;flex-wrap:wrap;align-items:center;gap:18px}.login-brand[style*="company-header"] .tenant-identity{color:#263443}.login-brand[style*="company-header"] .tenant-identity .brand-image{max-width:150px;max-height:48px}.login-brand[style*="company-header"] .operated-by{color:#728492}.login-brand[style*="company-header"] .eyebrow,.login-brand[style*="company-header"] .login-points>span{color:var(--workspace-accent)}

.guide-overview{background:#fff;border:1px solid #dce4e9;border-left:4px solid var(--workspace-accent);border-radius:6px;padding:28px;margin-bottom:24px}.guide-overview h2{font-size:24px;margin:12px 0}.guide-overview>p:not(.eyebrow){color:#6c7f8e;max-width:620px;line-height:1.8;font-size:14px}.guide-cards{display:grid;grid-template-columns:1fr 1fr;gap:18px}.guide-cards article{background:#fff;padding:24px;border:1px solid #dce4e9;border-radius:6px}.guide-cards article>span{font-size:12px;color:var(--workspace-accent);font-weight:700}.guide-cards h3{font-size:17px;margin:12px 0}.guide-cards p{font-size:13px;line-height:1.8;color:#687d8c}.guide-cards .outline{font-size:12px}.company-tour{position:fixed;inset:0;z-index:1000;pointer-events:none}.tour-backdrop{position:absolute;inset:0;pointer-events:auto}.tour-spotlight{position:fixed;border:2px solid #4b9bba;border-radius:7px;box-shadow:0 0 0 9999px #142735b8;transition:left .12s,top .12s;pointer-events:none}.tour-card{position:fixed;pointer-events:auto;background:#fff;border-radius:8px;padding:24px;box-sizing:border-box;box-shadow:0 12px 50px #071c383b;max-height:calc(100vh - 32px);overflow:auto;color:#263443}.tour-card>header{display:flex;justify-content:space-between;align-items:center;font-size:12px;color:#78909f;margin-bottom:18px}.tour-card>header button{border:0;background:none;color:#6b7c8a;font-size:12px;cursor:pointer}.tour-card .eyebrow{font-size:10px;color:#37748e;margin:0}.tour-card h2{font-size:21px;line-height:1.4;margin:12px 0}.tour-card>p:not(.eyebrow){font-size:14px;line-height:1.8;color:#617787;margin:0 0 16px}.tour-card .tour-empty{background:#f0f5f7;padding:12px;border-radius:4px;font-size:12px!important}.tour-card .tour-empty[hidden]{display:none}.tour-progress{display:flex;gap:5px;margin:22px 0}.tour-progress i{height:3px;flex:1;background:#e4ebef;border-radius:3px}.tour-progress i.active{background:#397d99}.tour-card footer{display:flex;justify-content:space-between;align-items:center;gap:12px}.tour-card .primary{background:#286b8b}.tour-card footer button{font-size:13px;padding:10px 16px}.tour-card button:focus-visible{outline:2px solid #286b8b;outline-offset:3px}.tour-card button:disabled{opacity:.4}@media(max-width:700px){.guide-cards{grid-template-columns:1fr}.tour-card{padding:18px}.tour-card h2{font-size:19px}.tour-card>p:not(.eyebrow){font-size:13px}}

.auth-page{min-height:100vh;box-sizing:border-box;background:#f4f6f7;color:#263443;padding:0 40px;display:flex;flex-direction:column;font-size:14px}.auth-header{width:min(1100px,100%);margin:0 auto;display:flex;align-items:center;justify-content:space-between;gap:24px;min-height:104px}.auth-identity{display:flex;align-items:center;gap:22px;min-width:0}.auth-identity .kopler-wordmark{width:142px;height:40px}.auth-identity .kopler-wordmark img{width:154px!important;left:-6px;top:-17px}.auth-identity .tenant-identity{font-size:16px;gap:14px;flex-wrap:wrap}.auth-identity .tenant-identity>.brand-image{max-width:150px;max-height:42px;object-fit:contain}.auth-product{border-left:1px solid #d7dfe4;padding-left:22px;font-size:12px;color:#718392;white-space:nowrap}.auth-header-end{display:flex;align-items:center;gap:24px;flex-shrink:0}.auth-header-label{font-size:10px;letter-spacing:.12em;color:#7b8e9b}.auth-header .operated-by{margin:0;font-size:10px}.auth-shell{display:grid;grid-template-columns:1fr 1fr;width:min(1020px,100%);margin:28px auto;min-height:620px;border:1px solid #dde4e8;background:#fff;border-radius:10px;overflow:hidden;box-shadow:0 12px 40px #20344205}.auth-story{background:#243d4b;background:color-mix(in srgb,var(--auth-accent) 22%,#233b48);padding:46px 44px;display:flex;flex-direction:column;justify-content:space-between;gap:36px;color:#f4f8fa;min-width:0}.auth-story .eyebrow{color:#a9c5d0;letter-spacing:.11em;font-size:10px;margin:0 0 20px}.auth-story h2{font-size:clamp(27px,2.8vw,35px);font-weight:650;letter-spacing:-.035em;line-height:1.45;margin:0;max-width:360px;word-break:keep-all}.auth-story>div>p:not(.eyebrow){font-size:14px;line-height:1.8;color:#afc2cd;margin:20px 0 0;max-width:340px;word-break:keep-all}.auth-flow{display:flex;flex-direction:column;gap:0}.auth-flow>div{display:flex;gap:16px;align-items:center}.auth-flow>div>span{width:34px;height:34px;display:grid;place-items:center;border:1px solid #547080;border-radius:5px;color:#bad1dc;font-size:10px;font-weight:650;flex:none}.auth-flow p{margin:0}.auth-flow strong{display:block;font-size:13px;font-weight:600;color:#edf5f8}.auth-flow small{display:block;font-size:11px;color:#95b0bf;margin-top:6px}.auth-flow>i{width:1px;height:22px;background:#506b7a;margin:8px 0 8px 16px}.auth-story-foot{display:flex;align-items:center;gap:10px;border-top:1px solid #45606f;padding-top:22px;font-size:11px;color:#c0d0d9}.auth-story-foot>span:not(.auth-dot){overflow-wrap:anywhere}.auth-dot{width:5px;height:5px;background:#8cb8bf;border-radius:50%;flex:none}.auth-story-foot small{margin-left:auto;font-size:8px;letter-spacing:.1em;color:#8da8b8;text-align:right}.auth-form-panel{padding:48px 48px 32px;display:flex;flex-direction:column;justify-content:center;min-width:0}.auth-form-heading .eyebrow{font-size:10px;color:#6f8898;letter-spacing:.1em;margin:0 0 12px}.auth-form-heading h1{font-size:27px;line-height:1.35;font-weight:650;letter-spacing:-.03em;margin:0 0 12px}.auth-form-heading>p:not(.eyebrow){font-size:13px;line-height:1.7;color:#7a8d9b;margin:0 0 30px}.auth-form{display:flex;flex-direction:column}.auth-form>label{font-size:12px;color:#425f71;font-weight:650;margin:0 0 8px}.auth-form>input,.auth-password{border:1px solid #d5dfe5;border-radius:5px;min-height:46px;box-sizing:border-box;background:#fff;margin-bottom:22px}.auth-form input{font:inherit;font-size:14px;color:#263443;outline-offset:2px}.auth-form>input{padding:12px 14px;width:100%}.auth-form input::placeholder{color:#a1afba;font-size:12px}.auth-form input:focus-visible{outline:2px solid var(--auth-accent)}.auth-password{display:flex;align-items:center;margin-bottom:0}.auth-password input{width:100%;min-width:0;border:0;background:transparent;padding:12px 14px;border-radius:5px}.auth-password:focus-within{outline:2px solid var(--auth-accent);outline-offset:2px}.auth-password input:focus-visible{outline:none}.auth-password button{border:0;background:none;padding:10px 12px;color:#758b9a;font-size:11px;white-space:nowrap;cursor:pointer}.auth-form .form-error{font-size:12px;line-height:1.6;min-height:0;margin:0;color:#ab4a56}.auth-form .form-error:not(:empty){padding:12px 0}.auth-submit{background:var(--auth-accent)!important;margin-top:22px;min-height:47px;border-radius:5px!important;width:100%;font-size:13px;font-weight:650}.auth-submit:disabled{opacity:.65;cursor:wait}.auth-owner{margin-top:24px;border-top:1px solid #e4e9ed;padding-top:18px}.auth-owner>span{display:block;font-size:10px;color:#92a1ac;margin-bottom:10px}.auth-owner-link{display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:12px;color:#52768c;text-decoration:none;line-height:1.7}.auth-owner-link:hover{text-decoration:underline}.auth-account-note{font-size:11px;line-height:1.8;color:#8495a1;margin:18px 0 0}.auth-help{margin-top:22px;font-size:11px;color:#78909f}.auth-help summary{cursor:pointer;width:fit-content}.auth-help p{font-size:11px;line-height:1.8;margin:10px 0;color:#78909f}.auth-footer{width:min(1020px,100%);margin:0 auto 26px;display:flex;justify-content:space-between;gap:20px;font-size:10px;color:#94a2ac}.auth-page .language-control{background:transparent;border-color:#d4dde3;font-size:12px}.auth-page .language-control select{font-size:12px}@media(max-width:900px){.auth-page{padding:0 24px}.auth-header{min-height:86px}.auth-header-label{display:none}.auth-shell{grid-template-columns:42% 58%;margin:12px auto 24px}.auth-story{padding:36px 28px}.auth-story h2{font-size:27px}.auth-form-panel{padding:36px 30px}.auth-header-end{gap:14px}.auth-product{display:none}}@media(max-width:650px){.auth-page{padding:0 18px}.auth-header{min-height:80px;gap:12px;flex-wrap:wrap;padding:12px 0;box-sizing:border-box}.auth-header-end{gap:10px}.auth-header .operated-by>span:first-child{display:none}.auth-identity{gap:12px}.auth-identity .tenant-identity{font-size:13px}.auth-identity .tenant-identity>.brand-image{max-width:110px;max-height:32px}.auth-identity .tenant-identity>i{width:30px;height:30px}.auth-shell{display:flex;flex-direction:column;min-height:0;margin:8px auto 20px}.auth-story{padding:24px;gap:0}.auth-story h2{font-size:23px;max-width:none}.auth-story .eyebrow{margin-bottom:12px}.auth-story>div>p:not(.eyebrow){font-size:12px;max-width:none;margin-top:12px}.auth-flow,.auth-story-foot{display:none}.auth-form-panel{padding:28px 24px}.auth-form-heading h1{font-size:24px}.auth-form-heading>p:not(.eyebrow){margin-bottom:24px}.auth-footer{font-size:9px;margin-bottom:18px}.auth-header .kopler-wordmark{width:125px}.auth-header .kopler-wordmark img{width:136px!important;top:-14px}}

/* Compact feature tour, shared with the Slate workspace. */
.company-tour .tour-spotlight{border:1.5px solid var(--tour-accent);border-radius:6px;box-shadow:0 0 0 9999px #1f33434d;transition:none}.company-tour .tour-card{width:350px;padding:20px 22px;background:#fff;border:1px solid #dbe4e9;border-radius:9px;box-shadow:0 8px 28px #1f334326}.company-tour .tour-card>header{display:grid;grid-template-columns:1fr auto auto;gap:16px;margin-bottom:16px;align-items:center}.tour-card .tour-label{font-size:10px;font-weight:650;color:var(--tour-accent);letter-spacing:.04em}.tour-card .tour-step-count{font-size:10px;color:#8a9ca9;font-variant-numeric:tabular-nums}.company-tour .tour-card>header button{font-size:10px;color:#8596a3;padding:0;line-height:1.6}.company-tour .tour-card>header button:hover{color:#263443;text-decoration:underline}.company-tour .tour-card h2{font-size:18px;font-weight:650;letter-spacing:-.025em;line-height:1.45;margin:0 0 12px;color:#263443;word-break:keep-all}.company-tour .tour-card>p:not(.eyebrow){font-size:12px;line-height:1.8;color:#6b8090;margin:0;word-break:keep-all}.company-tour .tour-card .tour-empty{padding:10px 12px;margin-top:12px;background:#f4f7f8;border-left:2px solid #d5e0e6;border-radius:3px;font-size:11px!important;line-height:1.7}.company-tour .tour-progress{gap:4px;margin:18px 0 16px}.company-tour .tour-progress i{height:2px;background:#e5ecef}.company-tour .tour-progress i.active{background:var(--tour-accent)}.company-tour .tour-card footer{padding-top:14px;border-top:1px solid #e9eef1}.company-tour .tour-card footer button{min-height:36px;font-size:11px;padding:8px 14px;border-radius:4px;font-weight:600}.company-tour .tour-card footer .outline{border-color:#dce4e9;color:#718898;background:#fff}.company-tour .tour-card footer .primary{background:var(--tour-accent);color:#fff}.company-tour .tour-card button:focus-visible{outline:2px solid var(--tour-accent);outline-offset:3px}.guide-overview{border:1px solid #dce4e9;border-radius:6px;background:#fff;padding:26px 28px;border-left:1px solid #dce4e9}.guide-overview h2{font-size:23px;letter-spacing:-.025em;font-weight:650;margin:10px 0}.guide-overview>p:not(.eyebrow){font-size:13px;line-height:1.8;margin:0 0 20px}.guide-overview>.primary{font-size:12px;padding:10px 16px}.guide-cards{grid-template-columns:1fr;gap:0;border:1px solid #dce4e9;border-radius:6px;overflow:hidden;background:#fff}.guide-cards article{display:grid;grid-template-columns:36px minmax(0,1fr) 160px;gap:8px 18px;align-items:start;padding:22px 26px;border:0;border-bottom:1px solid #e8edf0;border-radius:0}.guide-cards article:last-child{border-bottom:0}.guide-cards article>span{grid-column:1;grid-row:1/3;width:30px;height:30px;display:grid;place-items:center;border:1px solid #dce5ea;border-radius:4px;font-size:10px;color:var(--workspace-accent);font-weight:600}.guide-cards article h3{grid-column:2;grid-row:1;font-size:14px;font-weight:650;margin:0;line-height:1.6}.guide-cards article p{grid-column:2;grid-row:2;font-size:12px;line-height:1.8;margin:0;color:#78909f}.guide-cards article>.outline{grid-column:3;grid-row:1/3;align-self:center;font-size:10px;padding:8px 10px;border:1px solid #dce5ea;color:var(--workspace-accent);background:#fff;border-radius:4px}@media(max-width:650px){.company-tour .tour-card{padding:18px 20px}.company-tour .tour-card h2{font-size:17px}.guide-overview{padding:22px}.guide-cards article{grid-template-columns:30px minmax(0,1fr);padding:18px;gap:8px 12px}.guide-cards article>.outline{grid-column:2;grid-row:3;justify-self:start}}

/* KOPLER workspace: slate navigation, clear surfaces, stable single-line labels. */
.os-admin{grid-template-columns:224px minmax(0,1fr);--line:#dfe6eb;background:#f3f6f8}
.os-admin .os-masthead{background:#fff;border-bottom:1px solid #dce4e9;height:64px}
.os-admin{grid-template-rows:64px minmax(calc(100vh - 64px),auto)}
.os-admin .side{top:64px;height:calc(100vh - 64px);background:#233747;border-right:0;padding:24px 12px 18px;color:#e5edf2}
.os-admin .org{padding:0 12px 24px}.os-admin .org small{color:#8da7b8}.os-admin .org strong{color:#d6e4ed;font-size:12px}
.os-admin .side nav{gap:6px}.os-admin .side nav button{color:#aebfcb;padding:12px;border-radius:6px;font-size:12px;white-space:nowrap;min-width:0}
.os-admin .side nav button>span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0}
.os-admin .side nav button:hover{background:#304959;color:#fff}.os-admin .side nav button.active{background:#3a596d;color:#fff;box-shadow:inset 0 0 0 1px #ffffff0d}
.os-admin .side nav button.active:before{left:-12px;top:10px;bottom:10px;width:3px;border-radius:0 3px 3px 0;background:#54b9c4}
.os-admin .side nav button b{background:#527084;color:#eef6fb}.os-admin .home-link,.os-admin .user{border-color:#ffffff18;color:#aebfcb}.os-admin .user strong{color:#ecf3f7}.os-admin .user small{color:#8ca4b4}.os-admin .logout{color:#aebfcb}
.os-admin>main{background:#f3f6f8;padding-top:28px}.os-admin .top h1{font-size:26px;color:#233747}.os-admin .top .eyebrow{color:#718998;letter-spacing:.12em}.os-admin .top p{word-break:keep-all}
.os-admin .work-card,.os-admin .setting-card,.os-admin .tenant-overview>article,.os-admin .knowledge>article{border:1px solid #dfe6eb;border-radius:8px;background:#fff;box-shadow:0 3px 12px #22374703}
.os-admin .work-head{background:#fff;border-radius:8px 8px 0 0}.os-admin .work-head h2{font-size:15px}.os-admin .work-head p{line-height:1.7;word-break:keep-all}
.os-admin .slate-inbox{grid-template-columns:minmax(380px,.95fr) minmax(460px,1.2fr);min-height:calc(100vh - 64px)}
.os-admin .inbox-list{background:#f8fafb;padding:28px 0;border-right:1px solid #dce4e9}
.os-admin .inbox-heading{display:flex;flex-wrap:wrap;align-items:start;gap:20px;padding:0 24px}.os-admin .inbox-heading>div:first-child{flex:1;min-width:0}.os-admin .inbox-heading h1{font-size:25px;white-space:nowrap}.os-admin .inbox-heading .eyebrow{display:block;font-size:9px;letter-spacing:.13em;color:#7b929f;margin-bottom:6px}
.os-admin .inbox-heading .tenant-tabs{width:100%;display:flex;gap:6px;margin:0;overflow-x:auto;flex-wrap:nowrap;padding-bottom:4px}
.os-admin .tenant-tabs button{flex:none;white-space:nowrap;border:1px solid #dce4e9;border-radius:5px!important;background:#fff;padding:7px 12px;font-size:11px;color:#718593}
.os-admin .tenant-tabs button.active{background:#263e50;border-color:#263e50;color:#fff}
.os-admin .inbox-caption{padding:0 24px;font-size:12px;line-height:1.7;word-break:keep-all;margin:12px 0 20px}
.os-admin .slate-metrics{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;padding:0 24px;margin:0 0 20px}
.os-admin .slate-metrics>span{background:#fff;border:1px solid #dfe6eb;border-radius:6px;padding:12px 14px;gap:6px;font-size:11px;white-space:nowrap;position:relative;overflow:hidden}
.os-admin .slate-metrics>span:before{content:'';position:absolute;top:0;left:0;bottom:0;width:2px;background:#5b90b0}.os-admin .slate-metrics>span:nth-child(2):before{background:#bc8883}.os-admin .slate-metrics>span:nth-child(3):before{background:#70a391}
.os-admin .slate-metrics b{font-size:23px;font-variant-numeric:tabular-nums;font-weight:600;color:#263e50}
.os-admin .inbox-search{padding:0 24px}.os-admin .inbox-search input{height:38px;font-size:12px;border-color:#d8e1e7;background:#fff;border-radius:6px;padding:9px 12px}
.os-admin .slate-inbox .tr{grid-template-columns:72px minmax(0,1.6fr) minmax(0,1fr);gap:12px}
.os-admin .slate-inbox .tr>*:nth-child(3){display:block}.os-admin .slate-inbox .tr>*:nth-child(4),.os-admin .slate-inbox .tr>*:nth-child(5),.os-admin .slate-inbox .tr>*:nth-child(6){display:none}
.os-admin .slate-inbox .tr.th{background:#eef3f6;color:#7c909e;padding:11px 24px;white-space:nowrap;font-size:10px}
.os-admin .slate-inbox .case-table button.tr{background:#fff;padding:18px 24px;min-height:82px;border-bottom:1px solid #e6ecef;position:relative;text-align:left}
.os-admin .slate-inbox .case-table button.tr:hover{background:#f0f5f8}.os-admin .slate-inbox .case-table button.tr.selected{background:#e8f1f6;box-shadow:inset 3px 0 #3b819b}
.os-admin .tr>span{min-width:0}.os-admin .tr strong,.os-admin .tr small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%}
.os-admin .slate-inbox .tr strong{font-size:12px;font-weight:600;color:#2d4656}.os-admin .slate-inbox .tr small{font-size:10px;margin-top:5px;color:#8798a3}.os-admin .status{white-space:nowrap;font-size:9px;padding:4px 7px;border-radius:4px}
.os-admin .inbox-reading{background:#fff;padding:28px 30px 60px}.os-admin .detail-title{gap:16px;padding:0 0 24px;border-bottom:1px solid #e3eaee}.os-admin .detail-title>div{min-width:0}.os-admin .detail-title h1{font-size:23px;line-height:1.5;color:#233747;word-break:keep-all}
.os-admin .case-context{display:flex;flex-wrap:wrap;gap:6px 8px;align-items:center;font-size:10px}.os-admin .case-context>span{min-width:0;max-width:100%;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;background:#f1f5f7;border:1px solid #e8edf0;padding:4px 8px;border-radius:4px}
.os-admin .conversation>header h2{font-size:13px;color:#3e7088}.os-admin .conversation>header span{white-space:nowrap}.os-admin .conversation-history .thread-message{display:block;padding:18px 20px;background:#f7f9fa;border:1px solid #e3e9ed;border-left:3px solid #9bb8c9;border-radius:6px;margin:16px 0}.os-admin .conversation-history .thread-message p{font-size:13px;line-height:1.85;margin:10px 0 14px}.os-admin .conversation-history .thread-message small{display:block;color:#8397a5;font-size:10px}
.os-admin .reply-box{background:#edf5f8;border:1px solid #d4e4ec;border-radius:7px;padding:18px;margin-top:24px}.os-admin .reply-box textarea{background:#fff;border:1px solid #cbdde6;border-radius:5px;font-size:13px;line-height:1.7;min-height:116px}.os-admin .reply-box button{background:#2c718e;border-radius:5px;padding:9px 16px;font-size:12px}
.os-admin .case-panel{gap:14px!important}.os-admin .case-panel>section{background:#f8fafb;border:1px solid #e2e9ed;border-radius:7px;padding:20px}.os-admin .case-panel>.actions{background:#fff;border-top:3px solid #4a829a}.os-admin .case-panel h3{font-size:13px;color:#36576a}.os-admin .case-panel .eyebrow{color:#8196a3}.os-admin .actions button strong{word-break:keep-all}.os-admin .actions button span{min-width:0}.os-admin .actions textarea{font-size:12px;line-height:1.7}.os-admin .flow{gap:4px}
.os-admin .resolution-summary{gap:12px;border:0;margin-bottom:22px}.os-admin .resolution-summary article{background:#fff;border:1px solid #dfe6eb;border-radius:7px;padding:18px 22px}.os-admin .resolution-summary strong{font-size:23px;word-break:keep-all}
.os-admin .resolution-row span{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.os-admin .resolution-row span b,.os-admin .resolution-row span small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.os-admin .tenant-overview h2,.os-admin .settings-tenants strong,.os-admin .product-setting-list strong{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
@media(min-width:1600px){.os-admin .slate-inbox{grid-template-columns:minmax(520px,1fr) minmax(600px,1.15fr)}.os-admin .slate-inbox .tr{grid-template-columns:78px minmax(0,1.6fr) minmax(0,1fr) 64px}.os-admin .slate-inbox .tr>*:nth-child(5){display:block}}
@media(max-width:1100px) and (min-width:901px){.os-admin{grid-template-columns:206px minmax(0,1fr)}.os-admin .side nav button{font-size:11px;padding:12px 9px}.os-admin .slate-inbox{grid-template-columns:minmax(300px,.8fr) minmax(360px,1fr)}.os-admin .slate-inbox .tr{grid-template-columns:66px minmax(0,1fr)}.os-admin .slate-inbox .tr>*:nth-child(3){display:none}.os-admin .inbox-reading{padding:28px 22px 60px}.os-admin .slate-metrics{gap:6px}.os-admin .slate-metrics>span{padding:12px 9px;font-size:10px}}
@media(max-width:900px){.os-admin{grid-template-columns:64px minmax(0,1fr)}.os-admin .side{padding:18px 8px}.os-admin .side nav button{padding:12px;justify-content:center}.os-admin .side nav button.active:before{left:-8px}.os-admin .slate-inbox{grid-template-columns:minmax(280px,.8fr) minmax(350px,1fr)}.os-admin .slate-inbox .tr{grid-template-columns:66px minmax(0,1fr)}.os-admin .slate-inbox .tr>*:nth-child(3){display:none}.os-admin .inbox-reading{padding:24px 20px 60px}}
@media(max-width:760px){.os-admin .slate-inbox{grid-template-columns:1fr}.os-admin .inbox-list{border-right:0}.os-admin .inbox-heading,.os-admin .inbox-caption,.os-admin .inbox-search,.os-admin .slate-metrics{padding-left:18px;padding-right:18px}.os-admin .slate-inbox .tr{grid-template-columns:70px minmax(0,1fr)}.os-admin .slate-inbox .tr.th,.os-admin .slate-inbox .case-table button.tr{padding-left:18px;padding-right:18px}.os-admin .slate-metrics{gap:7px}.os-admin .slate-metrics>span{font-size:10px;padding:12px 10px}.os-admin .detail-title{display:flex}.os-admin .detail-title h1{font-size:20px}.os-admin .inbox-heading h1{font-size:22px}.os-admin .case-context{gap:6px}.os-admin .case-panel>section{padding:18px}.os-admin .work-head{display:block}.os-admin .work-head .tenant-tabs{margin-top:14px;overflow:auto}.os-admin .resolution-summary{grid-template-columns:1fr}.os-admin .slate-inbox .tr>*:nth-child(5){display:none}}
.case-context{display:flex;flex-wrap:wrap;gap:6px 10px;align-items:center}.case-context>span{min-width:0;overflow-wrap:anywhere}
.os-admin .detail-title h1{overflow-wrap:anywhere}.os-admin .resolution-row span{white-space:normal;overflow:visible}.os-admin .resolution-row span b,.os-admin .resolution-row span small{white-space:normal;overflow-wrap:anywhere}

/* Case review: readable conversation and a padded decision rail. */
.os .review-layout{align-items:start;gap:24px;grid-template-columns:minmax(0,1fr) minmax(290px,340px)}
.os .review-layout .conversation{border:1px solid #dfe6eb;border-radius:8px;padding:24px;background:#fff;min-width:0}
.os .review-layout .conversation>header{align-items:center;gap:16px;padding-bottom:18px;margin-bottom:20px}.os .review-layout .conversation>header h2{font-size:14px}.os .review-layout .conversation>header>span{font-size:11px;background:#f2f5f7;padding:5px 9px;border-radius:4px;white-space:nowrap}
.os .review-layout .conversation-history{border:0}.os .review-layout .conversation-history .review-message{display:block;background:#f8fafb;border:1px solid #e0e7ec;border-radius:6px;margin:0 0 14px;padding:18px 20px;min-width:0}
.os .review-layout .review-message>header{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:12px}.os .review-layout .review-message b{font-size:11px;color:#496b7e;font-weight:650;white-space:nowrap}.os .review-layout .review-message time{font-size:10px;color:#8c9ca7;white-space:nowrap}.os .review-layout .review-message p{margin:0;line-height:1.85;font-size:13px;color:#334e5f;white-space:pre-wrap;overflow-wrap:anywhere}
.os .review-layout .case-panel{display:flex;flex-direction:column;gap:14px;min-width:0}.os .review-layout .case-panel>section{margin:0;border:1px solid #dfe6eb;background:#fff;border-radius:7px;padding:22px;min-width:0}.os .review-layout .case-panel>section>.eyebrow{color:var(--workspace-accent);margin:0 0 8px}.os .review-layout .case-panel h3{font-size:13px;line-height:1.6;color:#314f60;margin:0 0 14px}.os .review-layout .case-panel section>p:not(.eyebrow){font-size:12px;line-height:1.8;margin:0;color:#708593;overflow-wrap:anywhere}
.os .review-facts{margin:0;display:grid;gap:14px}.os .review-facts>div{display:grid;grid-template-columns:86px minmax(0,1fr);gap:12px;padding-bottom:14px;border-bottom:1px solid #edf1f3}.os .review-facts>div:last-child{border:0;padding:0}.os .review-facts dt{font-size:11px;color:#8a9ba7;word-break:keep-all}.os .review-facts dd{font-size:12px;margin:0;color:#3e5c6e;line-height:1.7;overflow-wrap:anywhere}
.os .review-layout .case-panel .actions{border-top:3px solid var(--workspace-accent);order:0}.os .review-layout .actions label{font-size:11px;font-weight:600;color:#5a7485;margin:16px 0}.os .review-layout .actions textarea,.os .review-layout .actions select{border:1px solid #d3dfe6;border-radius:5px;background:#fafcfd;line-height:1.7;padding:11px;font-size:12px}.os .review-layout .actions textarea{min-height:100px}.os .review-layout .actions .primary{min-height:40px;font-size:12px;border-radius:5px;white-space:nowrap}
.os .review-layout .review-flow{gap:4px;font-size:10px}.os .review-flow b,.os .review-flow strong,.os .review-flow span{color:#92a0aa;font-weight:500}.os .review-flow .current{color:var(--workspace-accent);font-weight:650;background:color-mix(in srgb,var(--workspace-accent) 9%,white);padding:5px 8px;border-radius:4px}.os .review-layout .case-panel ul{font-size:12px;line-height:1.8;margin:0}.os .review-layout .case-panel li{margin:6px 0;overflow-wrap:anywhere}
.os .review-layout .reply-box{border:1px solid color-mix(in srgb,var(--workspace-accent) 20%,white);background:color-mix(in srgb,var(--workspace-accent) 5%,white);padding:18px;border-radius:7px;margin-top:24px}.os .review-layout .reply-box textarea{background:#fff;min-height:116px;line-height:1.8;padding:14px;font-size:13px}.os .review-layout .reply-box button{border-radius:5px;font-size:12px;min-height:40px;padding:9px 16px}
.os-company>main>.detail-title{background:#ffffffed;border:1px solid #dfe6eb;padding:22px 24px;border-radius:8px;margin:16px 0 24px;gap:20px}.os-company .detail-title>div{min-width:0}.os-company .detail-title h1{overflow-wrap:anywhere;word-break:keep-all;line-height:1.5}.os-company .detail-title .case-context{gap:7px;font-size:10px}.os-company .detail-title .case-context>span{background:#f3f6f7;padding:4px 8px;border-radius:4px}
.os .inbox-reading .review-layout{grid-template-columns:1fr}.os .inbox-reading .review-layout .conversation{border:0;padding:0}.os .inbox-reading .review-layout .case-panel{display:grid;grid-template-columns:1fr 1fr;gap:14px}.os .inbox-reading .review-layout .case-panel>.actions{grid-column:1/-1;order:-1}.os .inbox-reading .review-facts>div{grid-template-columns:1fr;gap:5px}
@media(max-width:1100px){.os .review-layout{grid-template-columns:minmax(0,1fr) 290px;gap:18px}.os .review-layout .conversation,.os .review-layout .case-panel>section{padding:20px}.os .inbox-reading .review-layout .case-panel{display:flex}.os .review-facts>div{grid-template-columns:1fr;gap:5px}}
@media(max-width:760px){.os .review-layout{grid-template-columns:1fr}.os .review-layout .conversation,.os .review-layout .case-panel>section{padding:18px}.os .review-layout .review-message>header{align-items:start;flex-wrap:wrap;gap:6px}.os .review-layout .review-message{padding:16px}.os-company>main>.detail-title{padding:18px}.os .review-layout .conversation>header{gap:8px}.os .review-facts>div{grid-template-columns:80px minmax(0,1fr);gap:10px}}
.document-library{margin-top:24px;overflow:hidden}.document-upload{padding:24px;background:#f6f9fa;border-bottom:1px solid #dfe7eb}.document-fields{display:grid;grid-template-columns:1fr 1fr 1.5fr .7fr;gap:16px}.document-upload label,.document-filter{font-size:11px;font-weight:600;color:#587486}.document-upload input:not([type=hidden]),.document-upload select,.document-filter select{display:block;width:100%;margin-top:8px;padding:10px 12px;font:inherit;font-weight:400;font-size:12px;border:1px solid #d4e0e6;border-radius:5px;background:#fff;color:#2a485b;min-height:40px}.document-upload-foot{display:flex;align-items:center;justify-content:space-between;gap:24px;margin-top:20px}.document-file{flex:1;min-width:0}.document-file small{display:block;font-size:10px;color:#8a9da9;font-weight:400;margin-top:8px}.document-upload-foot .primary{font-size:12px;white-space:nowrap}.document-filter{min-width:160px}.documents-list{padding:0 24px}.document-row{display:grid;grid-template-columns:48px minmax(0,1fr) auto;gap:18px;align-items:center;padding:22px 0;border-bottom:1px solid #e6ecef}.document-row:last-child{border:0}.document-file-icon{display:grid;place-items:center;width:44px;height:52px;background:#edf4f7;border:1px solid #dbe6ec;border-radius:5px;font-size:10px;color:#527b90;font-weight:650}.document-row strong{display:block;font-size:13px;color:#2a495b;overflow-wrap:anywhere}.document-row p{margin:6px 0;font-size:11px;color:#668294}.document-row small{font-size:10px;color:#8a9da9;overflow-wrap:anywhere}.document-meta{display:flex;flex-direction:column;gap:6px;align-items:flex-end}.document-meta time{font-size:10px;color:#8a9da9}.document-meta a{font-size:10px;padding:7px 10px;white-space:nowrap}.document-empty{padding:30px 0;color:#869aa7;font-size:12px}.document-upload .form-help{margin:12px 0 0;font-size:12px}.os-company .document-library{background:#ffffffed;border:1px solid #dfe6eb;border-radius:7px}.document-library .work-head{gap:20px}.document-library .work-head h2{font-size:15px}.document-library .work-head p{font-size:12px;line-height:1.7}
@media(max-width:1100px){.document-fields{grid-template-columns:1fr 1fr}}@media(max-width:650px){.document-fields{grid-template-columns:1fr}.document-upload{padding:18px}.document-upload-foot{align-items:stretch;flex-direction:column;gap:16px}.documents-list{padding:0 18px}.document-row{grid-template-columns:38px minmax(0,1fr);gap:12px}.document-file-icon{width:34px;height:44px;font-size:9px}.document-meta{grid-column:2;align-items:start;flex-direction:row;flex-wrap:wrap;gap:12px}.document-library .work-head{display:block}.document-filter{display:block;margin-top:12px}}
.history-list .history-entry{display:flex;align-items:center;gap:18px;width:100%;padding:20px 24px;border:0;border-bottom:1px solid #e6ecef;background:#fff;color:inherit;text-align:left;cursor:pointer}.history-list .history-entry:last-child{border-bottom:0}.history-list .history-entry:hover{background:#f1f6f9}.history-list .history-entry:focus-visible{outline:2px solid var(--workspace-accent);outline-offset:-3px;background:#f1f6f9}.history-entry>i{width:8px;height:8px;border-radius:50%;background:var(--workspace-accent);flex:none}.history-entry>div{min-width:0;flex:1}.history-entry strong{display:block;font-size:12px;font-weight:600;color:#3d5a6b;line-height:1.6}.history-entry p{font-size:12px;margin:5px 0;color:#5b7586;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.history-entry small{font-size:10px;color:#8a9da9;overflow-wrap:anywhere}.history-entry time{font-size:10px;color:#8a9da9;flex:none;max-width:180px;overflow-wrap:anywhere}.activity-open{font-size:11px;color:var(--workspace-accent);white-space:nowrap}.activity-context{display:flex;flex-wrap:wrap;gap:6px 16px;align-items:center;background:#f1f6f9;border:1px solid #d7e5ec;border-left:3px solid var(--workspace-accent);border-radius:5px;padding:14px 18px;margin:16px 0;color:#4d6b7d}.activity-context>span{font-size:10px;color:var(--workspace-accent)}.activity-context strong{font-size:12px;font-weight:600;overflow-wrap:anywhere}.activity-context small{font-size:10px;color:#7d93a1}.os .review-layout .conversation-history .activity-highlight{border:2px solid var(--workspace-accent);background:color-mix(in srgb,var(--workspace-accent) 6%,white);box-shadow:0 0 0 4px color-mix(in srgb,var(--workspace-accent) 10%,transparent);scroll-margin-top:100px}.history-empty{padding:24px;color:#8198a6;font-size:12px}.activity-context:focus{outline:2px solid var(--workspace-accent);outline-offset:3px}
@media(max-width:650px){.history-list .history-entry{display:grid;grid-template-columns:8px minmax(0,1fr);gap:8px 12px;padding:18px}.history-entry>i{grid-row:1/3}.history-entry>div{grid-column:2}.history-entry time{grid-column:2;max-width:none}.activity-open{grid-column:2;font-size:10px}.activity-context{padding:12px 14px}.activity-context small{width:100%}}
.document-actions{display:flex;align-items:center;justify-content:flex-end;gap:8px;flex-wrap:wrap}.document-actions button{font:inherit;font-size:10px;padding:7px 10px;background:#fff;cursor:pointer}.document-actions button:disabled{opacity:.5;cursor:wait}.removed-documents{border-top:1px solid #e0e8ed;padding:20px 0}.removed-documents summary{font-size:12px;color:#698594;cursor:pointer}.removed-documents>p{font-size:11px;color:#8b9da8;line-height:1.8}.removed-documents .document-row{background:#f8fafb;padding:18px;border-radius:5px;margin-top:12px}.removed-documents .document-file-icon{opacity:.6}@media(max-width:650px){.document-actions{justify-content:flex-start}.removed-documents .document-row{padding:14px}}